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Desert

AWARD BOOKING SERVICE

  • How Long Does it take to get a response from us?
    You should hear from us by email within 24 hours; the maximum time is 48 hours. Make sure you use an email address that you check frequently.
  • How much Does it Cost?
    One way is $80 with a non-refundable $40 search fee(per person), Roundtrip is $160 with a non-refundable $ 80 search fee(per person), and Multi-City is $240 with a $120 nonrefundable search fee(per person).
  • How do we collect payment?
    You can pay by Credit Card(get those points) or through Paypal or Venmo.
  • Why is there a non-refundable search fee?
    Finding award seats is very time-consuming; the non-refundable fee covers the research to find these seats.
  • Are we travel agents?
    We are travel consultants, not agents. We help you use credit points to book flights. Once we find flights that match your criteria, you will receive step-by-step instructions on how to book.
  • Is Final Payment Required
    If we find flights that match your search criteria, final payment is required even if you choose not to book. The only time FINAL payment is not needed is if we don’t find any flights to match your request, then you only pay the non-refundable search fee; this does happen, but it is rare.
  • Are there any extra fees?
    You will have to pay any surcharges and taxes to the airlines.
  • Are we travel agents?
    We are travel consultants, not agents. We help you use credit card points to book flights. Once we find flights that match your criteria, you will receive step-by-step instructions on how to book.

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